Loxysoft Dialer Agent, developed by Loxysoft AB, is an agent-facing application designed to streamline outbound and blended contact center operations. Working in tandem with Loxysoft’s dialing platform, it automates call delivery so agents spend more time engaging customers and less time on manual tasks.
The software typically supports multiple dialing modes—such as predictive, progressive, and preview—and provides an intuitive interface for answering, transferring, conferencing, and wrapping up calls. Agents can access customer details via screen pops, follow guided scripts, apply dispositions, and schedule callbacks, helping maintain consistent, compliant conversations across campaigns.
Supervisors benefit from centralized configuration and real-time visibility into activity and outcomes, while teams gain productivity features like click-to-dial, inbound blending, and integration options to keep records current. Built for scalability and reliability, Loxysoft Dialer Agent helps sales, collections, fundraising, and customer outreach teams increase contact rates, improve handle times, and enhance overall campaign performance.
Note: Features and integrations may vary by version and deployment. For the most current specifications, contact Loxysoft AB.
Loxysoft Dialer Agent is developed by Loxysoft AB. The most popular versions of this product among our users are: 2.8, 3.4, 3.6, 3.6 beta and 4.0. The name of the program executable file is LDAg.exe.
Comments